Privacy Policy

Your privacy is important to us at Agent Custodian. We respect your privacy regarding any information we may collect from you across our website and platform.

This policy explains what information we collect when you use Agent Custodian, how we use it, and the choices you have. It applies to our website, the Agent Custodian workspace, and our APIs.

We only collect what we need to provide and improve the service, and we never sell your personal data.

1. Introduction & Who We Are

Agent Custodian is a platform for creating, running and governing specialist AI agents inside organisations.

For the purposes of this policy, Agent Custodian is the data controller for:

Account information: the details you give us when you sign up or are invited to a workspace.
Website information: what we collect when you browse our public pages or contact us.

Where we process content on behalf of your organisation (for example agent knowledge and run data), we act as a processor under our agreement with your organisation.

2. Scope of This Policy

This policy applies to everyone who interacts with Agent Custodian, including:

Workspace members: people who create, run or review agents in an organisation workspace.
Administrators: people who manage members, connections and settings for an organisation.
Developers: people who use our APIs and SDKs.
Visitors: people who browse our website without creating an account.

It covers information collected through our website, the workspace application, our APIs, and any related communications.

3. Personal Data We Collect

We collect account details (such as your name, work email and organisation), usage information about how you use the product, and any messages you send us. Content you add to agents, knowledge and runs belongs to your organisation.

How long do we keep your information?

We keep personal data only for as long as your account is active or as needed to provide the service, meet legal obligations and resolve disputes. Workspace retention periods can be configured by your administrator.

How do we keep your information safe?

We use encryption in transit and at rest, strict access controls, tenant isolation and audit logging to protect your information.

What are your privacy rights?

Depending on where you live, you may have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing.

How can you contact us about this policy?

If you have questions about this policy or want to exercise your rights:

Email us at privacy@agentcustodian.app.
Ask your workspace administrator to contact us on your behalf. Administrators can also manage many requests directly in workspace settings.
Use the contact form on our website and choose "Privacy" in your message.